“I’ve had a great experience working with Amy Ghiloni at Community Focus of NC. She is consistently professional, responsive, and genuinely committed to supporting the needs of the community. Amy communicates clearly, follows through on issues promptly, and handles even complex situations with a calm and solutions-oriented approach. What stands out most is her attention to detail and willingness to go the extra mile to ensure residents feel heard and supported. HOA management can often be challenging, but Amy makes the process smooth and efficient. Her dedication and reliability have made a noticeable positive impact on our community. I highly recommend Amy and the team at Community Focus of NC for anyone looking for dependable and thoughtful HOA management.”
“Community Focus has been a pleasure to work with. Wade Womble was professional, highly responsive, and kept everything organized and on schedule — his communication ranks among the best I've experienced from a property manager. Their proactive approach to maintaining properties and working with contractors made the entire process run smoothly. We look forward to working with them again.”
“We’ve recently had issues with tree roots in the sewer main, and as disruptive as the problems were, we had a really positive experience dealing with Robin Conway and Madison at Community Focus. Madison helped get the ball rolling, and Robin worked with the HOA board and contractors to get the work done. I was amazed at how quickly and efficiently everything was resolved. A huge shout out to Robin and her team for being so pleasant to work with, and for doing such an excellent job making Five Oaks an enjoyable place to live!”
“Hi all, I just wanted to jump on here to give a 10 out of 10 & a 5 star review on Amy Ghiloni's work performance. She works for Community Focus. She's been our community manager for two years and I only have good things to say about her. She's VERY responsive, truly cares about our community and does want to hear about any issues that might pop up. She's one of the good ones for sure. "Go Amy!!" Debbie Smith of Governor's Village.”
“I had a great experience speaking with Shan. She was friendly, professional, and made the entire process smooth from start to finish. She took the time to explain everything clearly and never made me feel rushed or ignored. It’s rare to find someone who can stay calm, organized, and helpful while dealing with people all day, but Shan handled it effortlessly. Definitely the kind of person who keeps things from turning into “granddad in the kitchen with a belt” levels of chaos as we’ve experienced so often before with so many communities. The most simple requests often seem to be the most challenging, but thank you again Shan for challenging that perception.”